Need help?
Curtin University students who have registered with the Disability Counsellor at the University Counselling Service are eligible for special Library services.
Services are individually tailored to assist with access to Library materials and equipment. These include access to Room 325 on Level 3 of the Robertson Library, equity access to Level 3 on the north-west side of the building, assistance in retrieving and photocopying Library materials, provision of materials in alternative formats, and the use of the Document Delivery/Off-Campus Library service.
Students need to obtain a letter of introduction from the Disability Counsellor at Curtin in order to register for these services.
Once a letter of introduction has been obtained, please discuss your needs and queries with the Client Services Supervisor at the Robertson Library, Flexible Delivery and Lending Services, Level 2. Alternatively, you can contact the Client Services Supervisor on (+61 8) 9266 3221 or email libraryclientservices@curtin.edu.au
Access to the Robertson Library
Retrieval and photocopying service
Contacting the Document Delivery Office
Borrowing and returning Library materials
Materials in alternative formats
Library communications
Room 325
Facilities
Resting Room
University Counselling Service contact details
The entrance to the Robertson Library is located on Level 2 of Building 105.
Access can also be made available at Level 3 on the north-west side of the building.
Books, journals, and multimedia items may be retrieved on your behalf by our Document Delivery staff. Please lodge your request for retrieval by contacting the Document Delivery office.
A photocopying service is also available to registered students who require assistance. Please see our Document Delivery staff to arrange this service.
Please note: 24 hours notice is required to process all requests.
The Document Delivery office is located on Level 2 of the Robertson Library, in the Flexible Delivery and Lending Services work area.
Office hours are Monday to Friday 9.00am to 4.00pm.
You are welcome to visit during this time. Please ask at the Enquiries Desk to speak to staff in the Document Delivery Office.
You are also welcome to contact the Document Delivery staff by
Telephone (+61 8) 9266 2425 or (+61 8) 9266 7799.
Leave a message with your name, Curtin ID number, and telephone number and we'll call you back.
Fax (+61 8) 9266 3371
TTY phone (+61 8) 9266 4113
E-mail docdel@boris.curtin.edu.au
Students who have difficulty using lending services are most welcome to borrow and return Library items via our Document Delivery/Off-Campus Library service.
All loaned materials must be returned or renewed before the due date. However students who encounter difficulties in returning material because of illness, incapacity or special circumstances beyond their control, should inform Document Delivery staff. Assistance can be provided to avoid incurring fines or penalties.
Assistance is provided to students with a print disability to obtain material in a format suitable for their needs. Students need to contact the Disability Counsellor with these requests.
All Curtin students will receive their Library notices through the Official Communications Channel (OCC) of OASIS. Please ensure that you check your OASIS account regularly for Library OCC messages.
If you are unable to access services provided through OASIS due to a medical condition, disability or some other compelling reason, you can apply for an exemption from using OASIS. Exemption forms are available online from the OASIS webpage and from Student Central.
Room 325 is located on Level 3 of the Robertson Library. This is a quiet study area containing specialized equipment such as ergonomic chairs, adjustable desks, angled work-boards, document holders, as well as a Viewpoint closed-circuit television, Kurzweil Scanner, JAWS screen reader program, and Zoomtext software. A wheelchair-accessible photocopier is located at the entrance to the room.
Entry into this room is through swipe card access only.
Access to Room 325 is restricted to registered students who have been referred by the Disability Counsellor.
Unisex toilets designed for wheelchair access are located in the foyer outside the gates of the Robertson Library, adjacent to the Bookmark Cafe, as well as on Level 3 of the Library.
Female wheelchair accessible toilets are also located on Levels 2 and 5. Student toilets are on every level of the Library.
A resting room is located on Level 2 of the Robertson Library. This room contains a bed, a reading lamp, a filtered water cooler and a basin. It can be used for periods of one hour duration at a time.
If you require access to this facility please contact the University Counselling Service.
Telephone : (+61 8) 9266 7850
For callers outside the metropolitan area: Telephone 1800 651 878
TTY: (+61 8) 9266 4112
Fax: (+61 8) 9266 3052
Email: disabilityservices@curtin.edu.au
