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Document delivery

The Curtin University Library collection may not hold all the resources you require for your study and research. If you need a book, a copy of a book chapter, a journal article, conference paper or thesis that we don’t have, we may be able to obtain it for you from another library via our document delivery service. Note that only Curtin staff, postgraduate students and honours students are eligible for the service. (Honours students will need their supervisor to apply for document delivery privileges on their behalf).

The Library’s preference is to supply material electronically, however, this is sometimes not possible for licensing and copyright reasons. There may be occasions when we are only able to provide a hard copy which you will need to pick up from the Library.

We endeavour to fulfil all document delivery requests as quickly as possible. Many requests are completed in a few days, but depending on the material sought the process may take up to two weeks, or occasionally even longer. Please feel free to contact us via email or phone to check on the progress of your request.

You may be able to borrow desired items in person at other Western Australian university libraries through the WA Reciprocal Borrowing Scheme. Please investigate this option before placing a document delivery request. Alternatively, you may recommend we purchase an item.

Placing a document delivery request

To submit a request, please follow the steps described in Requesting Items.

Checking your requests

You can check and locate your new document delivery requests in your Borrower Information accessible from the Library catalogue.

Log into the Library catalogue and go to Borrower Information and Requests to view your requests.

Loan renewal requests

If you wish to renew books obtained for you by the document delivery service, please contact us before the due date. Renewals are at the discretion of the library that owns the book. You will be advised if your renewal request is successful.

Fines

Fines may be applied to overdue items, please ensure that items are returned by their due date. Renewals may be possible, please contact us before the due date.

Need help?

For assistance with placing a document delivery request, please contact your Faculty Librarian.

For general assistance with requests you have placed, please contact your campus Library Enquiries Desk or call +61 8 9266 7166.

For more in-depth queries related to your requests, the document delivery team is available Monday to Friday from 9.00am to 4.00pm at +61 8 9266 7162, or email us.